Payment and Delivery — 5G.IN.UA
This page explains the delivery options and payment methods available in the 5G.IN.UA online store. Orders are delivered across Ukraine via Nova Poshta and Ukrposhta.
Nova Poshta / Ukrposhta Online card payment Cash on delivery Bank transfer
1–3 daystypical Nova Poshta delivery
2–4 daystypical Ukrposhta delivery
Sumylocal pickup available
Important When Receiving Your Order
When receiving your parcel, always check:
- package integrity
- external condition of the product
- complete order contents
If the product is damaged or incomplete, refuse the parcel and file a claim with the delivery service. Then inform the 5G.IN.UA manager.
Delivery Methods
| Carrier | Options | Delivery time |
|---|---|---|
| Nova Poshta | branch / parcel locker / courier | typically 1–3 business days |
| Ukrposhta Express | branch delivery | typically 2–4 days |
| Store pickup | Sumy, Nezalezhnosti Square 10 | after order confirmation |
Nova Poshta
Delivery through Nova Poshta is available across Ukraine.
- delivery to branch
- delivery to parcel locker
- courier delivery
Delivery cost depends on parcel weight, size and destination according to Nova Poshta tariffs.
Ukrposhta Express
Ukrposhta Express provides nationwide delivery through local post offices.
- delivery to any region
- affordable shipping cost
- pickup at Ukrposhta branch
Delivery price depends on Ukrposhta tariffs and shipment parameters.
Store Pickup
You can collect your order at our store:
Sumy
Nezalezhnosti Square 10
Working hours:
- Monday — Friday: 09:05 – 16:30
Pickup is available after order confirmation.
Payment Methods
| Method | Best for | Notes |
|---|---|---|
| Cash on delivery | pay when receiving parcel | carrier COD fee may apply |
| Online card payment | fast secure payment | Visa / MasterCard |
| Installments (Monobank) | split payment | up to 5 payments |
| Bank transfer | companies and entrepreneurs | invoice payment |
Cash on Delivery
You can pay for your order when receiving the parcel.
Delivery services may charge an additional COD commission according to their tariffs.
Online Card Payment
Orders can be paid online using Visa or MasterCard.
- secure payment page
- Verified by Visa
- Mastercard SecureCode
Installment Payment (Monobank)
Monobank offers an installment payment option:
- up to 5 payments
- no interest depending on bank conditions
- activated through the Monobank app
Bank Transfer
Available for companies and entrepreneurs.
- invoice provided by manager
- payment from company bank account
- documents supplied with goods
FAQ
Can I check the product before accepting it?
Yes. We recommend checking package integrity, product condition and completeness.
What determines delivery cost?
Delivery cost depends on parcel weight, dimensions and destination according to carrier tariffs.
Is there a fee for cash on delivery?
Delivery companies may charge an additional COD service fee.
Can I pay in installments?
Yes. Monobank offers installment payments up to 5 parts depending on your credit limit.
Need help choosing delivery or payment?
Contact the 5G.IN.UA support team and we will help you choose the best option.